Lightspeed Commerce (NYSE & TSX: LSPD) provides cloud-based commerce, point-of-sale, payments and business management software to retailers and hospitality businesses worldwide.
Across EMEA, hospitality represents a key growth market. As the business expanded, it needed a permanent sales leader to replace interim leadership and support the continued growth of its regional commercial organisation.
Lightspeed needed a VP Sales capable of leading a large, multi-channel organisation across enterprise and SMB customers.
The successful candidate needed experience spanning hospitality software, payments and commercial leadership, together with a track record of building high-performing sales teams.
Several candidates had been assessed, but none combined deep hospitality software experience with payments expertise and the leadership capability needed to scale the organisation.
Six months into the search, the business had still not identified someone with the right combination of skills and experience.
The combination of hospitality, payments and commercial leadership experience was exceptionally difficult to find.
As an existing partner, Lightspeed turned to Wenham Carter because of our specialist network across commerce technology, payments and point-of-sale software.
Drawing on long-standing relationships across the sector, we quickly identified and engaged senior commercial leaders whose backgrounds closely matched the role. A targeted shortlist was presented to the General Manager for EMEA, enabling the business to move quickly after an extended search.
Reflecting on the partnership, the hiring manager noted that Wenham Carter “introduced leaders who we would not have met without him, and who have gone on to make a significant contribution to the business.”
Lightspeed appointed a VP Sales with more than 15 years’ experience across hospitality technology, payments and enterprise software.
The appointment provided the commercial leadership needed to scale the regional sales organisation and support continued growth across the EMEA hospitality market, bringing a six-month search to a successful conclusion.
The appointment provided the permanent commercial leadership needed to support Lightspeed's continued growth across EMEA.
Micheal has been a valuable partner on several senior hires. He understands the POS and payments market extremely well and brings both insight and access to highly relevant talent. He has helped us move quickly on challenging searches and introduced leaders who we would not have met without him, and who have gone on to make a significant contribution to the business. I'd have no hesitation recommending him to others operating in the sector.
Liam Crooks, MD of EMEA | Lightspeed
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