InsightsWhy banking keeps repeating the same transformation mistakes

A conversation with Leda Glyptis on innovation, technology adoption, leadership and what two decades of change have taught the industry.

Published:

Ahead Hunters | The Interview Series | Episode 3Why haven’t organisations learned to change without disruption despite decades of technological progress?

Every new wave of technology promises transformation.

Yet many organisations continue to approach change the way they always have.

In this interview, Matt Wren sits down with banking strategist, author and advisor Leda Glyptis to explore what the industry has learned over two decades of digital transformation, and what it hasn’t.

Drawing on the ideas behind her books Bankers Like Us and Beyond Resilience, Leda explores why innovation too often happens in isolation, why speed has become a competitive advantage in itself, and why the organisations best positioned for the future won’t necessarily be those with the newest technology, but those best equipped to adapt.

Who made this happen?

In this episode

  • Why banking keeps repeating the same transformation mistakes

  • Why innovation in isolation doesn't work

  • Healthy and unhealthy fear - innovation, career risk, and FOMO

  • Human factors

  • Making good decisions as change accelerates

  • A third book thesis

Speed is the business case

About Leda Glyptis

Leda Glyptis is a strategist, advisor and one of the financial services industry’s most respected voices on technology, transformation and leadership.

Over a career spanning banking, fintech and consulting, she has led large-scale innovation and transformation programmes, advised executive teams and boards, and helped organisations navigate the challenges of technological change. Her work combines deep operational experience with a pragmatic view of how organisations adapt, innovate and create lasting competitive advantage.

Leda is the author of Bankers Like Us and Beyond Resilience, two books that explore the human, organisational and strategic realities of transformation in financial services. Through her writing, advisory work and public speaking, she continues to challenge conventional thinking on leadership, decision-making and the future of banking.

About the series

The Ahead Hunters Interview Series brings together founders, operators, investors and industry experts shaping the markets we work in.

Conversations explore the leadership, talent and strategic decisions behind technological change, helping senior leaders navigate industries that are evolving faster than ever before.

"Your AI implementation was a success! Great news, quantum has landed. You need to go again.

Whatever is top of mind today isn't the end of the story. We're going to need to face into the next wave of technology, the next phase of regulation, the next geopolitical tension that will require people, systems and process change.

The organisations that will survive are not the ones that got AI right or the ones that got their API strategy right, but they're the ones that lower the cost of change and increase the speed to change.

How quickly can you make a decision? How quickly can you implement the decision? How quickly can you execute change, and how quickly can you go again?"

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