Growth begins with the right introduction. Understanding Block’s commercial objectives for its commerce and point-of-sale platform, Wenham Carter proactively connected the business with a payments leader whose experience building partner-led growth channels would go on to shape a new global go-to-market strategy.
Context
Block (NYSE:XYZ) is a global financial technology company whose portfolio includes Square, a widely adopted commerce and point-of-sale platform serving small and medium-sized businesses.
As Square looked to increase market share across the SMB and mid-market segments, the business identified an opportunity to expand beyond its existing routes to market. This included building stronger distribution through strategic partners and developing a dedicated field sales organisation.
Challenge
The success of this strategy depended on leadership with experience building commercial channels at scale within the payments ecosystem.
The business needed someone who understood partner-led growth, field sales, merchant acquiring, and how to translate these capabilities into a repeatable growth engine.
Our Approach
Wenham Carter understood the direction of the business and identified Steve Jayson as a highly relevant fit for its long-term objectives.
Rather than responding to a formal search, we proactively introduced Steve because of his unique experience building Dojo from a point-of-sale distributor into a leading merchant acquirer across Europe. His background combined channel strategy, commercial leadership, and deep expertise in payments distribution.
The relevance of the introduction led to further conversations with the business and ultimately the opportunity to support the appointment.
Outcome
Through the interview process, Steve demonstrated not only relevant experience but a clear vision for how Square could build and scale new partner and field sales channels globally.
He was subsequently appointed and has gone on to help shape and execute this strategy, aligning partner distribution and commercial execution to support Square’s continued growth across SMB and mid-market customers worldwide.
