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Online, Mobile and Digital

We have witnessed the rise in the “DIY traveller” – those wanting to take ownership of their travel experience. They require less interaction, opt for the giants of the vacation rental space, seek greater flexibility with flights, and use metasearch engines to compare prices from multiple carriers and OTA’s. We have an extensive global network of industry leaders, and we meet the increasing demand for Big Data & Analytics specialists to help clients improve customer experience and set strategy, with mobile taking centre stage from booking to boarding.

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Travel Management

Wenham Carter connects airlines, hotels, car-rental companies and more with the leading profiles in the market, with a focus on identifying and securing the senior commercial figures in the industry to lead the sales and partnership functions for our clients. Our technology expertise covers Corporate Travel, Expense Management, Data Management, GDS, Credit Card Management, Traveller Safety and Security, Loyalty, and Meetings & Events.

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Airline & Aviation

We have seen significant changes in the behaviour and demands of consumers in this industry. The huge increase in the demand for Self-Service has placed it at the top of the agenda, with services such as Self-Bag Drop, Self-Boarding and Multi-Service Kiosks revolutionising the flying experience. We have expertise covering core aviation (Cargo, Airport Operations, Traffic, Flight Information & Security), and we move with the industry to meet increasing demand for talent in areas of innovation like In-Flight Entertainment, On-Board Wi-Fi, Virtual Check-In and the Mobile Boarding Pass.

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Hospitality

Our clients seek to scale their online and digital presence across multiple platforms in their efforts to drive growth. The impact of digitalization has been huge, with 65% of hotel reservations now made on a mobile and online reviews driving customer decisions on booking. This culture of online scrutiny has led to the demand for e-commerce and marketing talent within hospitality, focused on innovation in areas including Location Based Technology, Mobile Room Keys, Self-Service and IPTV.

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